After-sales service and support

Your security system will undergo a complete quality inspection before the system is launched.

A dedicated project manager supervises the entire security project. The project manager trains your personnel to operate your new security system.

Once the system is in place, we provide ongoing service and support. All of our domestic security customers and commercial security customers enjoy 24-hour support.

Emergency call-outs guaranteed 365 days a year

If a security emergency occurs, call us. Anytime.

Response times are geared toward your requirements.

We also have an in-house technical team who can assist you at your premises or via a remote diagnostic service.

Enjoy maximum reliability under a security service warranty

You will receive a comprehensive warranty for your newly installed security system. This ensures system reliability and continued performance.

We also offer a formal maintenance contract. This covers preventative routine maintenance, as well as a fault call-out arrangement.

What happens if a security fault occurs?

Our engineers provide a same-day conclusion for most system faults.

If a component failure occurs, we will source a replacement part and return the component to our workshop for faultfinding, allowing you to return to business as quickly as possible.

We provide full technical reports after each site visit.